Examine and discuss theories of communication and emotional intelligence within the context of your future career. Analyse how you have applied their learning, demonstrating your ability to implement effective communication. Assess how your learning will enhance your performance within the context of your future career. Guidelines and background to this assignment fully examine emotional intelligence and one other theory that were taught within the module. Demonstrate how these theories can bring about improvement in communicating within your chosen career lo1 analyse which course activities and personal experiences have had the most impact on improving your ability to communicate lo2 choose two communication weaknesses that you need to overcome to succeed within your chosen career.

Language and presentation 10% less penalties applied for under or over the word count 20 word count please refer to the marking scheme for further information on how work is assessed and graded. In order to pass this module, you need to: ensure that you have fully met all the learning outcomes and tasks as detailed in this assignment brief if you do not meet one or more of the learning outcomes, you will not be able to pass ensure that assignment meets academic standards for referencing, structure, spelling and grammar use. You must indicate the number of words you have used on the front page of your assignment. When you calculate this you must include any quotations and footnotes you have used but you do not need to count the bibliography or any appendices. If you go more than 10% over or under the word count limit stated in the assignment brief you risk losing marks as a 10% penalty applies. The contents of your bibliography and appendices are not normally given a specific mark, but they may contribute to your overall mark, for example, under the heading of use of resources and research. We therefore recommend that you only use appendices for supporting material and not for the substantial part of your work.

A healthy communication between service providers and users is vital in a health and social care system. It is essential for service providers in the health care sector to develop excellent communication skills to enable effective communication. This leads to development of good relationship between providers and users of health care services. The main task of health care staffs is to apply professional techniques in communication to enable creation of a better communication environment. This indicates the existence of many approaches that can be employed by the staff to develop a good relationship between them and the service users.

Generally, interpersonal skills and good communication are vital in health and social care practice. The different methods of communication will enable practitioners facilitate effective working relations. Varieties of strategies involved in communication include social, psychoanalytical, cognitive, behavioural, and humanistic theoretical approaches. The theories are important in development of crucial techniques in health and social care sector. The social theory utilizes theoretical frameworks in a bid to understand the social phenomena of a particular situation. Social scientists use certain tools, such as positivism and antipositivism, in relating historical debates. However, some social theories remain strictly objective, descriptive and scientific.

Psychoanalytic theory deals with determination and analysis of causes of negative behaviour, emotion and stress. It is more concerned with unconscious elements that influence mental status of individuals. It involves using the brain to encode, store, retrieve, and process information relating to members of a given species. Social cognition may also refer to social psychology approach involving studying of processes according to information processing theory and cognitive psychology methods.

Behavioural theory is concerned with the behaviour portrayed by different individuals in a bid to find effective mode of communication. This theory is easy to develop as it requires assessment of both the actions of leaders and their success. The humanistic theory is applied in situations of individual rsquo s dignity, honour, self esteem, self concept, self actualization etc. It signifies that every individual is important and has to play a significant role in societal development. Through this theory, all health service providers are taught to take care of the service users in the most humane manner. This encourages use of communication modes that are relevant to the individual and situation. It is essential for the health care staff to familiarise themselves with the various strategies by accepting, following and implementing them.

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This will help them provide effective communication for their colleagues, service users and visitors. Ensuring that the staffs act professionally will require incorporating regular and appropriate training. Moreover, the trainings and short courses will incorporate new developments to ensure that the employees are acquainted with the modern skills that continue to emerge in the communication world.

It is important to note the significancy of this research in developing effective communication in the social and health care sector. They have enriched the communication environment, especially for those with sensual impairments like autism, dementia, and speechlessness. Examples of techniques that have developed due to research include use of pecs, haptic communication, gestures, use of makaton, communication passport etc. Application of the theories in health and social care sector the health and social care departments administer to a wider scope of varied service users.

This requires development of a communication scheme based on skills, experience and knowledge of the users. This may follow a combination of various techniques as proposed by numerous theorists in order to develop effective communication. Several theorists made attempts in evaluating the role of positivism under humanistic theory in order to improve the communication process. These theorists include clarke moustakas, b.f skinner, abraham maslow, and carl roger.

For instance, the health and social care sector adopted abraham maslow's theories, which included biological, social, psychoanalytical, cognitive, behaviourist, and humanist theories. The theory touching on humanistic behaviour argues that each individual is unique, and possesses varied characteristics that are assessed through individual rsquo s communication by being caring, respectful, kind, and gentle, etc. On the other hand, application of cognitive behaviour theory helps health care staff understand the patients rsquo problems and help them come up with solutions. During one of the normal shifts in the hospital, a nurse brought in food for one of the patients. The nurse was shocked by the reaction and politely asked what was wrong with the food. The nurse immediately apologized and brought in food and soup on different plates. The health care staff understood the patient rsquo s dislike for food mixed up in soup.

A health care staff noticed this rare behaviour and decided to engage the patient in some outdoor activity within the hospital. It would make the young lady participate in public functions and improve her social skills. Initially, the patient resisted the offer, but the health care official was able to convince her. During her first days away from her room, she walked around but never participated in any of the activities. At last, she realized she could participate in playing volleyball and never missed a session. The patient was also specific when it came to food and the way she liked it to be served.